Legal Document

5777 bit Privacy Policy

This document explains in detail how 5777 bit collects your personal information, why it is collected, how it is stored, and what your rights are. Please read it carefully before using the platform.

SSL Encrypted Protection
Your data is never sold to third parties
User control is protected
Last updated: January 2025
Section 1

Introduction

This privacy policy applies to all services and products of the 5777 bit platform. When you use our services through the 5777 bit website, app, or any other channel, you are considered to have accepted the terms of this policy.

Protecting user privacy is one of 5777 bit's main responsibilities. We ensure that every piece of information you provide is used for a specific purpose, transparently, and in compliance with applicable laws. For general information about the platform and its services, visit our About Us page.

This document has been prepared with Bangladeshi users in mind and is based on data protection laws applicable in Bangladesh and international standards. If you have any questions, please contact us directly.

Section 2

What types of information we collect

5777 bit collects information from users at various stages. This information comes from three main sources:

2.1 Registration and Account Information

We store the information you provide when creating an account:

  • Full name and date of birth
  • Email address and mobile number
  • National ID or passport number (for identity verification)
  • Permanent address
  • Payment method details (bKash, Nagad, Rocket, Upay account numbers)

2.2 Transaction and Usage Information

The following information is recorded automatically while using the platform:

  • Deposit and withdrawal history
  • Bet amounts, times, and results
  • Account login dates, times, and frequency
  • Activity related to games used, bets placed, and features accessed

2.3 Device and Technical Information

To improve site security and performance, we collect the following technical information:

  • IP address and device type
  • Browser and operating system information
  • Referral URL and page visit history
  • Information collected through cookies and session tokens
Section 3

Purpose of Data Use

Collected information is used only for the purposes listed below. 5777 bit never uses user information for unrelated or unauthorised purposes:

  • Registering, verifying, and managing accounts
  • Processing deposit and withdrawal transactions and maintaining records
  • Activating applicable bonuses and promotional offers
  • Preventing fraud, money laundering, and unauthorised access
  • Providing customer support and resolving complaints
  • Technical improvement and security of the platform
  • Monitoring and enforcing responsible gaming policies
  • Sending relevant service notifications (with user consent)

We analyse user behaviour using their information to ensure responsible gaming standards are maintained and to identify problematic gaming patterns so appropriate support can be provided.

Section 4

Cookies and Tracking Technologies

Cookies and similar tracking technologies are used on the 5777 bit website and app. These technologies are essential for the platform to function correctly and to maintain a good user experience.

4.1 Types of Cookies

  • Essential Cookies: Required for login sessions, security tokens, and the basic functioning of the platform. Blocking these will prevent the site from working properly.
  • Functional Cookies: Used to remember your language preference, login method, and display settings.
  • Analytics Cookies: Used to understand which features users access most, so that the quality of our services can be improved.
  • Marketing Cookies: Only active with your consent and used to show you relevant promotional messages.

Cookies can be deleted or disabled at any time from your browser settings. However, disabling essential cookies may cause some services to stop working properly.

Section 5

Data Sharing with Third Parties

5777 bit never sells your personal information or transfers it to third parties for commercial purposes. However, limited information may be shared in the following specific situations:

  • Payment Providers: Minimum necessary information is shared to process transactions through bKash, Nagad, Rocket, and Upay.
  • Technology Partners: Only the information needed to provide services — not full profiles — is shared with game providers and organisations that manage the platform's technical infrastructure.
  • Legal Obligations: We are legally required to provide information upon a court order or a valid request from a competent authority.
  • Fraud Prevention: Only security-related information is shared with security partners who assist in detecting multiple accounts, identity fraud, or money laundering.

Every third party with whom information is shared is bound by a strict confidentiality agreement and may use the information received only for the specified purpose.

Section 6

Data Storage and Security

5777 bit applies industry-standard technology and practices to protect user information. SSL encryption is used for data storage and transfer so that no one can read the information during transmission.

6.1 Technical Security Measures

  • All data transmissions are secured with 256-bit SSL/TLS encryption
  • Sensitive information stored in databases is kept in an encrypted state
  • Regular security audits and vulnerability assessments are conducted
  • Account security is ensured through two-factor verification (OTP)
  • Automated monitoring is active to detect suspicious activity

6.2 Data Retention Period

All information is retained for as long as the account remains active. After an account is closed, certain information is kept for a defined period as required by legal obligations. Once that period has passed, the information is securely deleted or anonymised so that it can no longer be linked to any individual.

To learn about the terms of service and the detailed conditions of data submission, read our Terms and Conditions.

Section 7

User Rights

You have several legal rights over your own information, which 5777 bit fully recognises and respects:

  • Right to Access: You may request to know what information we hold about you. After verification is complete, we are required to provide full details within a specified timeframe.
  • Right to Rectification: If any of your information is incorrect, you may request a correction. This can be done through account settings or directly through the support team.
  • Right to Erasure: In certain circumstances, you may request the deletion of your personal information, unless a legal obligation requires it to be retained.
  • Right to Restrict Processing: You may request that the use of your information for a specific purpose be paused.
  • Right to Data Portability: You may request your information in a structured, machine-readable format.
  • Right to Withdraw from Marketing Communications: You may stop receiving promotional emails or notifications at any time.

To exercise any of the above rights, contact the 5777 bit support team. For answers to general questions and information about your rights, you can also read our FAQ page.

Section 8

Protection of Minors

All services of 5777 bit are intended only for persons aged 21 or above. We do not collect or store the information of minors under any circumstances.

Age verification is carried out at the time of registration, and if there is any doubt, proof of age via National ID or birth registration certificate may be requested. If a person registers using false information and it is later confirmed that they are under 21, that account will be closed immediately and all associated information will be deleted.

If you believe a minor is using 5777 bit, please notify our support team immediately.

Section 9

Changes to the Privacy Policy

5777 bit reserves the right to update this privacy policy from time to time in line with applicable regulations, changes in services, or technical updates.

Users will be informed of any significant changes in the following ways:

  • A notification will be sent to the registered email address
  • A clear notification will be shown upon logging into the platform
  • The "Last Updated" date at the top of this page will change

If you continue using the platform after changes have been published, it will be assumed that you have accepted the updated policy. We therefore recommend reading the document carefully again after receiving a change notification.

Section 10

Contact Us

If you have any questions about this privacy policy, any concerns about your information, or wish to exercise your rights, please contact us through the following:

Live Chat: 24/7 direct support in Bengali and English

Email: [email protected]

For privacy-related requests, write "Privacy Request" in the email subject line. Our team typically responds within business days.